Privacy Policy

This Privacy Policy explains how information about you is collected, used and disclosed by Gecko Solutions and our affiliates (collectively, "Gecko Solutions") when you use our websites, mobile applications and other online products and services (collectively, the "Services") or when you otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our websites' homepages or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, request customer support or otherwise communicate with us. The types of information we may collect include your name, gender, birth day, email address, and any other information (regarding table tennis equipment) you choose to provide and make it public.

Information We Collect Automatically When You Use the Services

When you access or use our Services, we automatically collect information about you, including:

  • Usage Information: When you upload a video via our Services, we collect information about those Videos, including the time, date, and geolocation of your device. We also collect information about the number of Videos you uploaded and how long your uploaded video last. Pongio uploaded videos are always public, which means they are available to everyone and may be displayed on Pongio web Portal.
  • Log Information: We log information about your use of our website and app, including your browser type and language, access times, pages viewed, your IP address and the website you visited before navigating to our websites.
  • Device Information: We may collect information about the mobile you use to access our Services, including the hardware model, operating system and version. In addition, the Services may access your device's image storage files, with your consent, to facilitate your use of certain features of the Services. For more information about how you can control our access to these applications, please see "Your Choices" below.
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to you. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels").
  • Safeguarding Your Information: We are committed to protecting the security of your personal information. We use a variety of commercially reasonable security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. However, no one can guarantee the complete safety of your information. It is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer you should always log out before leaving a site or service to protect access to your information from subsequent users.

Information We Collect From Other Sources

We may also obtain information from other sources and combine that with information we collect through our Services.

Use of Information

We may use information about you for various purposes, including to:

  • Provide, maintain and improve our Services, including to provide additional features and content for your messages;
  • Provide and deliver the products and services you request, process transactions and send you related information;
  • Respond to your comments, questions and requests and provide customer service;
  • Send you technical notices, updates, security alerts and support and administrative messages;
  • Communicate with you about products, services, offers, promotions, rewards, and events offered by Pongio and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our Services;
  • Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
  • Link or combine with information we get from others to help understand your needs and provide you with better service;
  • Detect, investigate and/or prevent fraudulent, unauthorized or illegal activity; and
  • Carry out any other purpose for which the information was collected.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • In response to legal process or a request for information if we believe disclosure is in accordance with any applicable law, rule, or regulation, or as otherwise required by any applicable law, rule or regulation;
  • In order to investigate or remedy potential violations of our user agreements or policies, or to protect the rights, property and safety of Gecko, our users or others;

Analytics Services Provided by Others

We may allow others to provide analytics services on our behalf. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand your online activity.

We work with AdMob & AdSense and Google Analytics to provide analytics in connection with the Pongio mobile application. For more information about AdMob & AdSense privacy practices, please visit support.google.com. For more information about Google's privacy practices, please visit www.google.com/analytics/learn/privacy. Localytics and Google are separate companies and cannot assist with Pongio-specific issues. To contact Pongio, please visit www.pongio.com or email us on office@pongio.com.

Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Children

We do not knowingly collect personal information from users under the age of thirteen.

Your Choices

Account Information

You may update or correct information about yourself by editing your account settings within our Services. If you wish to delete your account, please contact us by visiting www.pongio.com. Note that we may retain certain information as required by law, for legitimate business purposes, or as part of our regular retention practices. We may also retain cached or archived copies of information about you for a certain period of time.

Device Information

Certain features of the Services require access to your image storage files (such as internal memory or external SD card). If you later decide to revoke your consent and prevent us from image storage files, you can do so by either changing the settings on your device, if this settings option is provided by your device operating system, or by following the standard uninstall process and removing our Services from your device. On iOS devices, you can grant or revoke your consent at any time and prevent us from continuing to access image storage by changing the settings on your device.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

Contact

Gecko Solutions d.o.o, Đorđa Stanojevića 12 (Belgrade Office Park 1), 11070 Belgrade, Serbia

Last Updated: October 27, 2017